Dear Customer,

on behalf of Arkstar Inc, we wish to ensure you that our company takes the current situation with COVID-19 pandemic most seriously. In order to maintain operative and keep the highest possible level of delivery reliability, we have taken several preparations during the past weeks.

Most of our officers are working remotely, business travelling is on hold and our production personnel have been given special hygiene instructions. External supplier traffic is limited and monitored. Our raw material supplier network has been also audited. The risk level for delays is currently low, as most of our rubber compounds come from Canada from our group’s own rubber mixing plant.

The hygiene precautions and travel restrictions are at place throughout Arkstar Group’s other operative units and production facilities.

Currently there are no confirmed cases of the virus in Arkstar Inc staff.

In general, the situation in Canada, where Arkstar Group’s main production facilities are located, is considerably good. The government has taken efficient actions to limit the spreading of virus, such as closing schools, limiting public gatherings to maximum 10 people and closing the metropolitan area from leisure traffic.

Arkstar Group’s management will follow closely the instructions and regulations by local health officials.

If you have any questions about the developments, please contact our customer service, business unit directors or Director, HSQE, Ruby Allen ruby.allen@arkstar.ca.

Finally, the whole Arkstar Group wishes its customers and partners fast recovery during these uncertain times and looks forward to serving you to the best of our ability.